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TagoAI

TagoAI is an assistant that lives inside the TagoIO Admin and helps you get work done on the platform. You can ask it questions grounded in the official TagoIO documentation, and you can ask it to carry out tasks for you: create a dashboard, draft Analysis code, inspect a device, or explore your data.

TagoAI main interface in the TagoIO Admin

Where to find it​

TagoAI is available throughout the Admin:

  • The star-shaped icon in the main sidebar opens the assistant from anywhere.
  • The top bar on the Analysis and Dashboards pages opens it in the current context.

When you open TagoAI from a specific page, it receives information about what you are currently viewing, so you can ask about the screen in front of you without repeating context.

What you can do with it​

TagoAI works alongside you as you use TagoIO. You can use it to:

  • Ask questions about TagoIO architecture, features, and how to build things.
  • Inspect or edit Devices, Dashboards, Actions, and Analysis scripts.
  • Generate Analysis code tailored to your devices and data formats.
  • Debug scripts and investigate unexpected behavior.
  • Run data analysis operations across your devices.

What TagoAI can change depends on the permission level you give it. See the section below and Using TagoAI for details on modes, chat history, and context awareness.

Permissions and what TagoAI can change​

TagoAI starts in read-only. In read-only it can answer questions, inspect resources, and analyze data, but it cannot change anything in your account.

To let TagoAI create or edit resources, you raise its permission for the session. It never creates, edits, or deletes anything silently.

TagoAI acts within your own account permissions. It cannot access or change anything your user could not already reach on its own, and it cannot grant itself more access than you have.

Pick the lowest permission level that fits the task. See Using TagoAI for how to set the mode.

Disabling TagoAI​

TagoAI is controlled per profile. An account can have multiple profiles, and each one is enabled or disabled on its own, so turning it on or off in one profile does not affect the others.

When it is disabled, the assistant does not appear in that profile and no data is sent to any AI provider. On profiles in the EU region, it is off by default.

You will find the toggle to enable or disable TagoAI under Profile Settings → Services → AI Provider.

Security​

Action logging: Actions TagoAI takes on your account are recorded with the account that ran them, the time, and what changed, so you can review what happened after the fact. Read more in Audit Log.

On-screen data is context, not commands: When you open TagoAI from a page, it reads what is on that screen to understand your question. It treats that content as data to reason about, not as instructions. Text sitting inside your device payloads or dashboards does not cause TagoAI to take actions on its own.

Review what it produces: TagoAI can write Analysis code and build resources for you. You are responsible for reviewing its output before you rely on it. Read generated code and check configuration the way you would review a change from a teammate, especially before running it in production.

Privacy and data handling​

TagoAI uses defaults that avoid retaining your data after a request. By default, TagoIO selects the model and provider that meet the privacy and security evaluations we have in place. The providers we use operate under agreements that prevent your data from being used to train their models.

If you want direct control over which model and provider process your data, you can configure your own AI provider for a profile. Your provider keys are stored encrypted in TagoIO Secrets and are only used when you send a request to TagoAI. When you bring your own provider, your data is processed under your own agreement with that provider, and its data-handling terms are your responsibility. See Using your own AI provider.

No data is sent to any AI provider while TagoAI stays disabled on a profile (see Disabling TagoAI). TagoAI is identified as an AI assistant wherever it appears in the Admin.

Request limits​

Requests to TagoAI count against a monthly limit that depends on your plan. Those limits only apply when using the TagoIO default provider. When you bring your own provider, requests go through your credentials and are not counted against the TagoIO limit.

See TagoAI Service for limits per plan.