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Notification Service

Each push notification delivered to a device logged into the TagoRUN mobile app counts as one Notification unit.

Overview​

  • The service limit defined in each Profile determines the maximum number of notifications that can be sent during a one-month period (based on your billing cycle).
  • Each push notification is limited to 140 characters.
  • Messages will appear in the mobile app and the browser when end users receive notifications through your RUN application.

How push notifications consume the limit​

  • Notifications sent to Run users do not count toward the limit on their own.
  • Notifications sent to your Admin do not count toward the limit.
  • When a Run user is logged into the TagoRUN mobile app, the push notification delivered to that device counts toward the limit.
The limit is consumed per Mobile App logged-in device

If a user is logged into the TagoRUN mobile app on 10 devices, a single push notification to that user consumes 10 units from the limit, one per device.

Limits and behavior​

  • If the Notification service limit is exceeded, no push notifications will be delivered to the TagoRUN mobile app for that Profile until the limit is increased or the billing period ends. Notifications that do not count toward the limit, such as those sent to your Admin or shown to Run users in the browser, continue to work as normal.

  • Push notifications not used during the period will not be carried over to the next month.

More information about pricing and FAQs can be found on the Pricing Page.