Downgrading Plans & Services

You can schedule downgrades in your account for your plan, service limits, and add‑ons.

tip

If you change your mind any time before the end of the billing cycle, you can modify or cancel the downgrade.

Downgrade timing and modification

• All downgrades become effective on the next renewal date.
• Your current subscription and service limits remain active at their current level until the end of the billing period you already paid for.
• You can cancel or modify scheduled downgrades at any time until the end of your billing cycle.

Multiple profiles (important)

If you have more than one profile, make sure you manually reduce the resources for each profile before your next billing cycle to avoid any disruption to your application.

How to downgrade

To downgrade your billing, click on your account name at the bottom-left menu in your Admin, hover over "Profiles & Billing" and select Billing option.

Refunds

See our Refund Policy.